Key Account Manager

About us

At Topsoe we’re leading the way in decarbonization, by supplying technology, catalysts, and services for the worldwide energy transition. It's a journey through science that we began over 80 years ago, with a philosophy to question the limits of possibility and inspire others to think further. Today, we’re a community of over 2,000 problem solvers who are working together to find the answers to the world's biggest challenges. So, whether your expertise is in engineering, operations or broader business roles, we’re all united by a desire to go solve. We are headquartered in Denmark and have offices and operations globally. Find out more at topsoe.com

Who we’re looking for
 

Your responsibilities would be:

• Account management
• Strategize and build sales in India
• Communicating progress and roadblocks to the Head of Sales
• Ensuring that our Indian Strategy and Vision are being implemented in a timely manner
• Meeting the agreed business unit sales and profit targets
• Proactive sales of the portfolio value proposition. Identify customer needs and the 'need behind the need' through customer interactions.
• Assess the technical solutions available with Topsoe to support customer needs.
• Study ITBs and clearly define ITB requirements to the proposal engineers from sales point of view
• Prepare technical/commercial proposals for new/replacement catalysts
• Coordinate with respective GS and other business units to prepare an optimal solution based on evolving customer needs.
• Benchmark with historical and industry (competition) data to provide competitive offer to client.
• Tailor Topsoe commercial and technical offering to optimize our customers' economics and positively differentiate Topsoe's offering in relation to those of our competitors
• Constant market research activities, updation of database of existing/potential customers
• Preparation and execution of business plans in line with Topsoe strategy.
• Establishing a broad external network, map each client and building relationships with all relevant bodies and key stakeholders – prepare market reports on clients, competitors, national standards and market environment
• Participate in making client specific and India specific winning strategy with sales and proposal group
• Investigate new market opportunities and develop new strategies for new markets and products
• Ensuring coordination between head office and the Indian office
• Negotiate orders and commercial aspects of supply with clients with inputs from Topsoe
• Ensuring the customers in India receive timely and qualified service both technically and commercially
• Troubleshooting and coordinating service to customers in close cooperation with local technical service organization
• Promotional activities like participating in conferences as speaker and/or attendee, directing advertising and brand recognition activities
• Updation of Salesforce data, Accounts (including Account Plans) in alignment with Customer Segmentation, Opportunities Pipelines, preparation of SAP quotes
• Maintaining all records necessary to archive document at various stages of correspondences, internal discussions, client meeting notes etc
• Track KPIs and other Sales/SAP/budgets as required from time to time

What you’ll bring

The desired qualifications and experience for the role are:

• A degree in engineering, preferably chemical engineering from a reputed engineering college
• Knowledge and extensive experience of the specific industry and customer focus
• Knowledge and experience from a catalyst and/or technology sales position or long operating experience from the industry
• Work experience of 12-15 years in relevant field
• Broad insight in Topsoe technologies and catalysts

We are looking for personal drive and self-motivation. The ideal candidate can tick off the following: 

• Sociable and communicate easily with different people and cultures
• Excellent teamwork skills and the ability to build up long term relationships
• Well-organized, independent and responsible
• Enterprising, enthusiastic and determined approach
• Keen to understand the technical background of the product portfolio
• Business insight and customer focus
• Management and leadership skills
• Thriving on understanding customers and closing sales

The Topsoe Spirit - our values

We strive every day for Topsoe to be a great place to work – We rigorously seek to gain the trust and respect of others and embrace the opportunity to develop ourselves in a community of great colleagues. We have a strong focus on work/life balance, including flexible working arrangements.

We create sustainable solutions that make a difference to the world – We enable clean, efficient processes that minimize the impact on the environment and climate for the benefit of humanity.

We place our passion for science at the heart of our business – We have the ability, privilege and the obligation to use our scientific expertise as the foundation for our business in order to create a better world.

We go the extra mile to create lasting value for our customers – We listen to our customers’ needs in order to deliver the best suited solution for the future as well as for the present. And we are persistent in the pursuit of success

To ensure a secure and trustworthy work environment, our recruitment process may include background checks and criminal record requests.