Senior Technical Service Engineer

A Chemical Engineer with hydroprocessing background to support refinery clients mainly in North America region as Senior Technical Service Engineer

A Senior Technical Service Engineer has fundamentals knowledge on hydroprocessing applications. This includes being familiar with process and operation of hydroprocessing units and get deep understanding of catalysts and kinetics and their uses in commercial operation.

Company Description

Topsoe is a global developer and supplier of decarbonization technology, catalysts, and services for the energy transition. With a mission to combat climate change and help partners and customers achieve their decarbonization and emission-reduction targets, Topsoe offers solutions that aid in the production of renewable fuels and plastic upcycling. The company is headquartered in Denmark and has over 2,100 employees serving customers worldwide.

Role Description

This is a full-time hybrid role for a Senior Technical Services Engineer located in Houston, TX. The Senior Technical Service will be responsible for day-to-day tasks associated with client's hydroprocessing units and use of proprietary models to help the analysis of the catalyst's performance, unit operation, and predict any potential future catalysts replacements of these industrial plants.

Your responsibilities

• Prepare technical proposals and reports for clients in close cooperation with Account Managers
• Support troubleshooting cases.
• Challenge, optimize and generate new methodology of catalysts calculation.
• Advise clients on optimizing their operation and use of catalysts.
• Participate in relevant conferences representing Topsoe.
• Support the sales process in technical/sales meetings.
• Supervise catalyst loading and unit start-up.
• Built strong zero harm mind-set
• Travel between up to 30% of the time per year which include on-site jobs and client visit with Account Manager.
• Participate in internal training, knowledge sharing and technical meetings in cooperation with our 10 regional offices and headquarters operating across the globe.

Preferred Qualifications

• Legally authorized to work in the United States without sponsorship.
• To be relocated in Houston area.
• Refinery experience specifically in hydroprocessing applications.
• B.S. in Chemical Engineering.
• Data analytic oriented.
• Good proficiency in Microsoft Office tools with special emphasis on Microsoft Excel. Machine Learning knowledge is a plus.
• Have flair for troubleshooting and methodic.
• Flexibility to travel within North America and occasionally outside North America up to 60-90 days per year.
• Have a flexible and solution-oriented way of approaching people and tasks.
• Demonstrate initiative, trust and open communication.
• Are committed to your work, strive to make a difference and take ownership of own tasks.
• Actively seek to strengthen your own knowledge related to the business.
• Have excellent communication and teamwork skills and thrive in cross-cultural contexts.
• Strong communication skills, verbal and written.

Benefits

• Long-term career support within technical support.
• Young and very dynamic team environment.
• Incentive Bonus Program
• Retirement program
• Competitive health, Dental and Vision benefits.
• Well-being programs

To be considered:

• Candidates must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Application deadline Applications will be assessed on a running basis until the right candidate is found.

To ensure a secure and trustworthy work environment, our recruitment process may include background checks and criminal record requests.