Technical Service Engineer

Your area of responsibility will be:

• Provides technical service for customers in designated sales territory and provides technical support to the account managers.
• Advises customers with catalyst screening, loading, start-up and other technical services at customer site.
• Develops professional relationships with all customers and potential customers. The customers include many levels in the organization including plant manager, engineers and plant superintendents. Represents the company in a professional manner.
• Prepares sales quotations based on customer’s request. The proposals include SAP entry, GIPS calculations and review of customers’ terms and conditions.
• Provides technical services to customers relating to selection, use and operation of catalyst products and technology. 
• Performs technical service to customers through data evaluation, inspections, catalyst sample analyses, gas sample analysis and participates in catalyst screening and loading at customer site.
• Makes customer visits for mainly technical issues as assigned by Manager and prepares an internal visit report for each visit.
• Performs other duties as assigned by management and key account manager.

Competencies

• B.S. in Chemical Engineering.
• Positive and personable attitude. Presentable.
• Minimum of 2 - 5 years’ process/production/project engineering or technical sales experience in the refining or chemical industry.
• Possess strong written and verbal communication skills in English.
• Willing to travel (primarily North America).
• Familiarity with the sulfuric acid industry will be beneficial.